Report it
If you have a concern or spot a problem, tell us so we can look into it and take action.
For some online reporting you will have the option to set up or log in to your South Gloucestershire Council account. This means you will be kept informed with updates.
For anything dangerous or to report concerns about a child or adult contact us by phone.
Quick links
- Missed waste or recycling collection
- Pothole or damaged surface
- Planning breach
- Fly tipping
- Change of address
Street issues
- Pothole or damaged surface
- Obstruction on a road, footpath, or cycleway
- Road marking missing, faded or incorrect
- Manhole cover missing, damaged or loose
- Spillage
- Damaged barrier
- Street light not working or damaged
- Traffic light problem
- Problem with a pedestrian or zebra crossing
- Damaged bus stop or shelter
- Parking problem
- Abandoned vehicle
- Flooding
- Blocked or damaged drain
- Empty grit bin
- High or overgrown hedge
- Litter or dog fouling
- Graffiti
- Footpath, cycleway or road gutter needs sweeping
- Damaged bridge, subway or retaining roadway wall
Waste and recycling
Open spaces
- Public open space problem including an allotment, park, playing field, play area, grass that needs cutting or weeds
- Tree problem in a public place if it is damaged, dead, leaning or is overgrown and needs cutting
- Litter bin or dog bin problem
- Public right of way problem
For broken glass call us on 01454 868000.
Environmental issues and nuisances
- Fly tipping
- Dead animal on a road or public open space
- Pollution including nuisance from excess noise, bonfires, piles of rubbish
- Major environmental health incident
- Unauthorised traveller encampment
- Anti-social behaviour including neighbour disputes, harassment and hate crime
- Aggressive or nuisance dog
If you have a problem with pests, for example: rodents or insects, you can request a pest control service.
Planning
Housing
If you live in social housing accommodation which needs a repair contact your housing association.
Council tax and benefits
Licensing
Change of address
- Council tax – change of address let us know so we can make sure you pay the right amount of council tax
- Housing benefit or council tax reduction – change of circumstances you must inform us as soon as possible
- Register to vote at your new address so you can vote in upcoming elections
- Cancel or transfer your garden waste subscription if you move out of or within South Gloucestershire
This is not an exhaustive list. You can use our website search if you are unable to find what you need.