If you have a concern or spot a problem, tell us so we can look into it and take action.

For some online reporting you will have the option to set up or log in to your South Gloucestershire Council account. This means you will be kept informed with updates.

For anything dangerous or to report concerns about a child or adult contact us by phone.

Street issues

We do not deal with problems on private (unadopted) roads. If you are unsure whether it is a private or public road you can check our list of streets. This lists the streets, footpaths and cycleways we are responsible for maintaining.

Waste and recycling

Open spaces

For broken glass call us on 01454 868000.

Environmental issues and nuisances

If you have a problem with pests, for example: rodents or insects, you can request a pest control service.



If you live in social housing accommodation which needs a repair contact your housing association.

Council tax and benefits


Change of address

This is not an exhaustive list. You can use our website search if you are unable to find what you need.

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