Coronavirus (Covid-19): service updates, support and health advice.

Some of our online forms for reporting a problem with a road, footpath or cycleway will be unavailable from 6pm to 8pm today. If you have an urgent street maintenance problem call our Streetcare team on 01454 868000.

Tell us about damage to one of our road surfaces.  

This could be:

  • a pothole
  • broken kerb stones
  • erosion of the road edge
  • other surface damage (for example, a damaged speed bump)

You can upload a photo to help us find the damage.

How to report it

You can either do this:

Report damage to a surface

What happens next

We inspect the damage within 10 days of you reporting it and decide whether to:

  • fix the problem
  • add it to our long-term programme of work

If we feel that no further action is needed at this time we will close the report.

Privacy notice

Find out how we collect, use and share your data in our privacy notice for reporting a problem with a road, footpath, or cycleway.

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