As the local highways authority we are responsible for maintaining most public roads in South Gloucestershire. We do not maintain private (unadopted) roads.
A private road can be an existing road that has not been offered for adoption or a new road that has not yet been completed to the appropriate standard required by us for adoption.
Maintenance and safety issues are the responsibility of the developer or owner until a road has been adopted.
We keep an alphabetical record of those streets which are maintainable at public expense within South Gloucestershire. This is known as the list of streets.
With the roads we are responsible for we aim to:
- keep the highway network in a safe, usable condition
- maintain highway structures such as barriers, walls, bridges and drains
- look after street lights, signs, bollards and benches
- respond to emergencies to keep everyone safe and the road network moving
Annual maintenance calendar
We have an annual calendar of routine maintenance work:
- road marking renewal work is planned for between April and September
- we prioritise cat’s-eye (road stud) maintenance and repairs during the winter
- safety barrier repairs and sign repairs or replacements are carried out throughout the year
As with any outdoor activity the schedule can be disrupted by bad weather.
Road surface maintenance
We fix potholes, broken kerb stones, road edge failure and all other forms of surface wear, for example, a damaged speed bump.
Pothole repairs – criteria and timescales
We fix approximately 11,000 potholes every year.
We do not fix holes that are less than 50mm deep and 30mm wide – that is roughly shallower than a snooker ball.
We have a duty to inspect all those reported to us but unfortunately we cannot fix those that do not meet these criteria.
We will fix holes that that meet our criteria within:
- 24 hours if it is on a main or strategic road and in the direct line of travel
- 2 weeks if on a main road and not in the direct line of travel
- 12 weeks if it is on any other kind of road
Street lighting maintenance
We are responsible for maintaining, repairing and replacing the majority of the street lights, lit road signs and illuminated bollards in South Gloucestershire.
We do not maintain those on private roads such as:
- within industrial estates
- supermarket access roads
- on very new housing developments
We also do not maintain those on roads that are the responsibility of National Highways (formerly Highways England), such as the M32, M4, M5 and A46.
What we do
We carry out routine inspection and maintenance, including electrical safety testing. We keep an up-to-date record of where the street lights, lit road signs and illuminated bollards are, what type or model they are and what parts they require.
Street lights and illuminated road signs are:
- inspected every 2 years, to check whether the post is worn or damaged and needs replacing
- cleaned at the same time, if needed, as dirt can build up and dull the light
- fitted with new posts when old ones reach the end of their life
Illuminated bollards are also routinely inspected and cleaned every 2 years.
To help reduce energy consumption and maintenance costs we are in the process of upgrading our street lights to LED. You can find out more on our street lights and energy use page.
Across South Gloucestershire we are responsible for over 1,000 highway structures such as bridges, retaining walls, drainage culverts, cattle grids and pedestrian subways. These are routinely inspected and maintained by us to keep the road network safe and usable.
We aim to inspect each structure every 2 years to record its condition and check for signs of wear or damage. Defects are added to our prioritised work schedule.
We carry out repairs and maintenance work where needed and emergency repairs in response to reports of damage or deterioration.
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Potholes, faulty streetlights, blocked drains and more can be reported online via our Report It page.