Traffic lights are remotely monitored to help us to detect when something goes wrong, but we also rely on people informing us about problems that they have spotted.

You can help us identify the exact location of a faulty traffic light by giving information such as:

  • road names
  • nearby junctions
  • notable buildings
  • telling us exactly what is wrong with the light

To report a problem with a traffic light you should:

More about traffic lights

We install traffic lights only where it is appropriate, at junctions where they can:

  • reduce congestion and delays
  • manage traffic flow
  • manage pedestrians or cyclists crossing roads
  • where a need is identified by an accident reduction study

We aim to balance the needs of, and minimise delays to, all road users including pedestrians and cyclists.

We are committed to using technology to improve the efficiency of our traffic lights. This means:

  • we use extra low voltage (ELV) equipment for traffic lights by default, with older style lights converted to ELV as part of our routine maintenance cycle
  • we also use control software so that the lights respond to the real-time traffic conditions, to reduce congestion and make things flow better

We regularly review how junctions with traffic lights are working to see if pedestrian priorities can be improved.

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