Our online services for planning, building control and licensing applications will be unavailable from 14 to 17 April. This is due to essential maintenance.

Report a safeguarding concern

If anyone is in immediate danger call 999 and ask for police assistance.

If you have concerns about your own safety, an adult at risk or a care service you must report it.


01454 868007 Monday to Thursday between 9am and 5pm, Friday between 8:30am and 4:30pm

01454 615165 out of hours and weekends


If you are deaf or hard of hearing, text ‘EDT’ followed by your name and message to 60066. Texts will be charged at your standard network rate. You will be sent an immediate reply to confirm that your text has been received. An Emergency Duty Team Officer will contact you by text to discuss your concerns. This should happen within 30 minutes, although during busy periods it may take longer.

Visit the Safeguarding Adults Board website for more information, including advice and guidance for:

If you are concerned about a child visit the South Gloucestershire Children’s Partnership website.

The deprivation of liberty safeguards

There are a range of safeguards intended to protect vulnerable people, read more on our deprivation of liberty safeguards page.

Information for care providers

If you have a safeguarding concern or need to report a safeguarding incident phone our Adult Care team on 01454 868007.

A form will need to be completed to report the following safeguarding incidents:

  • Person on person incident
  • Medication error
  • Missed visit
  • Falls

Visit the Safeguarding Adults Board website for further information.

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