Online planning, building control and licensing services will be unavailable 24 – 26 November due to a system upgrade.
Some of our online services will also be unavailable on 24 November due to essential maintenance.

Sort It centre closures for weekends 21-22 and 28-29 November.

We provide each household with one black bin for non-recyclable waste, which is emptied fortnightly.  

With the wide range of items that can be recycled from home, one bin should be suitable for most households. However, if you are struggling with your waste due to special circumstances, you can request an extra black bin.  

It costs £37.10 per year for an extra black bin.  This is reduced to £18.55 if you receive certain benefits (see below) 

If the extra bin is needed because of a medical condition the extra bin service is free of charge. 

Requests are assessed on a case-by-case basis and we may arrange a visit to confirm your needs. If successful, your case will be reviewed every year to make sure that the service is still appropriate for your needs. Read the terms and conditions for the extra black bin service .

Request an extra black bin

Other ways to request an extra black bin

  • over the phone 01454 868000 
  • in person at our One Stop Shops 

If your request is approved, you can pay by credit/debit card or cheque. We do not accept cash payments.

Benefits that give you a discount 

If you receive any of the following benefits you are entitled to a 50% discount.  

  • Income Support 
  • Pension Credit Guarantee Credit 
  • Income-based Job Seeker’s Allowance 
  • Income-based Employment and Support Allowance  
  • Universal Credit and you are not working 

Extra waste

Medical waste

Non-infectious medical waste such as incontinence pads can be put into your black bin. We provide an extra black bin free of charge to help you manage your medical waste.

Clinical waste and sharps

If your healthcare worker, GP or nurse has told you that the medical waste you produce is infectious or potentially infectious it is classed as clinical waste. Clinical waste must not be put in the black bin, you will need to set up a separate collection. Find out how to arrange a clinical waste and sharps collection.

Disposable nappy collection service

We offer a free disposable nappy collection service to help families with children (under 5 years old) manage their black bin waste. Find out how to order your free nappy bags for this service.

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