Collection of large household items
There are several options for your unwanted large household items. If in good condition you can donate to an organisation for reuse, we can collect large items from your home, or you can take them to your nearest recycling centre.
Organisations that collect large household items
There are organisations that will collect some large items for free if they can be reused, including:
Book a large household waste collection with us
We can collect up to three items for £30.50.
This is reduced to £15.25 if you receive the following benefits: Income Support, Pension Credit Guarantee Credit, Income-based Job Seeker’s Allowance, Income-based Employment and Support Allowance or, if you are not working and receiving Universal Credit. When booking you will need to provide your National Insurance number to have the reduced price applied.
To book call us on 01454 868000, alternatively you can visit a One Stop Shop (we cannot accept cash).
We will collect items that you normally take with you when you move house, for example:
- fridges and freezers
- washing machines
- electrical items
The council service for collecting other bulk waste is not currently available.
We do not collect fixtures and fittings, building waste, sheeting used to cover items or sheds as part of the large household waste collection. This can be arranged by calling our contact centre on 01454 868000 who will also give you a quote. The cost for this service can vary depending on accessibility to site, weight and type of waste.
General terms and conditions
We will only collect the items booked which must be put out by 7am on the day of collection.
Items must be in the open where staff can reach them – staff are not allowed to enter a property.
Fridges and freezers must be empty of food.
Items which would become heavy when wet (for example, soft furniture) need to be kept dry.
Leave items intact if you can. If an item has to be dismantled, put the pieces in a neat pile so they can be easily and safely removed.
Cancellations, changes and refunds
To cancel your booking or change the items being collected please call us at least two working days before your collection.
Refunds can only be given if the cancellation is received at least two working days before the collection.