Collection of large household items
If you need unwanted large household items collected from your home you can:
- sell or donate them via Freecycle, Gumtree and eBay or your local shop window or noticeboard
- arrange for a waste contractor to remove them
- donate them to charity or organisation who do collections
- ask us to collect them from your home
Some organisations will collect items for free items that are in good condition and can be reused.
Organisations that collect large household items
What we collect and how much we charge
There is a charge for our bulky waste collection service. We will collect up to three items for £34.90.
This is reduced to £17.45 if you receive the following benefits:
- Income Support
- Pension Credit Guarantee Credit
- Job Seeker’s Allowance
- Employment and Support Allowance
- Universal Credit (and not working)
When booking you will need to provide your National Insurance number to have the reduced price applied.
We will collect large items that you normally take with you when you move house, for example:
- fridges and freezers
- washing machines
- electrical items
We do not collect fixtures and fittings, building waste, sheeting used to cover items or sheds as part of the large household waste collection.
How to book
General terms and conditions
We will only collect the items booked which must be put out by 7am on the day of collection.
Items must be in the open where staff can reach them – staff are not allowed to enter a property.
Fridges and freezers must be empty of food.
Items which would become heavy when wet (for example, soft furniture) need to be kept dry.
Leave items intact if you can. If an item has to be dismantled, put the pieces in a neat pile so they can be easily and safely removed.
Cancellations, changes and refunds
To cancel your booking or change the items being collected please call us at least two working days before your collection.
Refunds can only be given if the cancellation is received at least two working days before the collection.