You need a South Gloucestershire Council account to view and manage your business rates information online.

If you already have a South Gloucestershire Council account as a resident, you will need to set up a separate one for your business rates.

This will allow you to:

  • view account details including payments and past bills
  • set up or amend direct debit details
  • change to paperless billing
  • update your contact details

You will need the following information from your most recent business rates demand notice:

  • your 8 digit billing number which starts with a 6
  • your 10 character online references key
  • the postcode of the property the bill relates to exactly as it appears on your business rate demand notice
  • the liable party name exactly as it appears on your business rate demand notice

You will also need an email address to set up your South Gloucestershire Council account.

This online service is unavailable from 9.30pm on Tuesday 24 February to Monday 16 March 2026.

If you want to make a payment go to our pay your business rates page.

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