Public Access services for planning, building control and licensing applications will be unavailable 27 and 28 April due to essential maintenance.

If you have a problem with pests at home, our pest control officers can advise and carry out treatments on a range of pests, including:

  • rats
  • mice
  • squirrels
  • wasps and hornets
  • insects, for example fleas and bedbugs

We do not treat for birds, moles or bees, but can offer professional advice.

Our pest control service is available:

  • 8.45 am to 5.00 pm Monday to Thursday
  • 8.45 am to 4.30 pm Fridays

For an extra charge we offer an out of hours service.

We cover all areas of South Gloucestershire. We may still be able to help if you live outside the area.

Pest control charges

You can check our pest control charges for the cost of an advisory visit and treatment, if required. You are entitled to a 50% discount on advice and treatment for rats if you are on certain benefits.

When you complete the request form we will contact you to arrange an appointment and discuss timescales and payment.

There is a high demand for this service which may impact on how soon we can arrange your appointment.

Privacy notice

Learn how we collect, use and share your data in our privacy notice for the pest control service.

Terms and conditions

Read our terms and conditions for the pest control service.

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