Report a missed waste or recycling collection
Your food bin and recycling boxes are emptied every week. Your black bin and green bin (if subscribed) are emptied fortnightly.
Before you report a missed collection:
- use our collection date look up to check that you have put your bins and recycling out on the right day
- wait until after 5pm to report the missed collection, providing you have put your bins and recycling out before 7am on your collection day
- was your waste and recycling sorted correctly and bin lid closed? If not, our collection crew will leave a notice on your bin or recycling box to explain why it wasn’t collected – this is not a missed collection
If you live in a flat and use communal recycling bins call us on 01454 868000 to report a missed collection.