Report a missed waste or recycling collection

We have made temporary changes to some waste and recycling services so we can continue to deliver essential waste collections during the outbreak of coronavirus (COVID-19).

Check our changes to waste and recycling page.

Your collections may take place later in the day than normal as we will be working in the evenings as well as during the day.

Before you report a missed collection:

  • use our collection date look up to check that you have put your bins and recycling out on the right day (by 7am)
  • was your waste and recycling sorted correctly and bin lid closed? If not, our collection crew will leave a notice on your bin or recycling box to explain why it wasn’t collected – this is not a missed collection
Report a missed waste or recycling collection

If you live in a flat and use communal recycling bins call us on 01454 868000 to report a missed collection.

 

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