Learn online skills
You can get free advice and support for you to learn basic online skills at selected libraries. This includes:
- one-to-one sessions with one of our trained volunteer Digital Champions
- a course with SGS College
- self-guided online learning
Watch the short video below to find out what our residents are saying about the sessions.
One-to-one sessions
In a one-to-one session with a Digital Champion you can get help with topics such as:
- using email
- staying safe online
- using online searches
- completing online forms
- creating documents
When and where
Bradley Stoke Library: Mondays and Tuesdays 10am to midday
Downend Library: Mondays 11am to midday
Emersons Green Library: Fridays 1pm to 3pm
Hanham Library: Tuesdays 10am to midday and Thursdays 2pm to 4pm
Staple Hill Library: Thursdays 10am to midday
Thornbury Library: Thursdays 10am to 12.45pm
Winterbourne Library: Fridays 10am to midday
Yate Library: Saturdays and Tuesdays 10am to midday
How to book
There are 3 ways to book your free session which will last up to 60 minutes, you can:
- visit the library during staffed hours and speak to library staff
- email the library
- phone our contact centre on 01454 868006 (8.45am to 5pm Monday to Thursday, 8.45am to 4.30pm Fridays)
Computer courses by SGS College
SGS College offers free 17 week courses at:
- Downend Library on Tuesdays
- Bradley Stoke Library on Wednesdays
- Winterbourne Library on Thursdays
The skills you can learn on these courses include:
- video chat with friends and family online
- online shopping and how to buy groceries
- using the internet to search for information
- how to compare prices online
- understanding email, messages and attachments
- learn about safety and security when working online
For bookings or further questions call 0117 9092296, alternatively you can email cindy.corbett@sgscol.ac.uk or sarah.parker@sgscol.ac.uk
Self-guided online learning
You can book to use a computer in the library to access Learn My Way, a website of free online learning for beginners, helping you develop digital skills to make the most of the online world.