Some of our online forms will be unavailable between 9am and midday on Sunday 15 March due to essential maintenance.

You can get free advice and support for you to learn basic online skills at selected libraries. This includes:

  • one-to-one sessions with one of our trained volunteer Digital Champions
  • a course with SGS College
  • self-guided online learning

Watch the short video below to find out what our residents are saying about the sessions.

One-to-one sessions

In a one-to-one session with a Digital Champion you can get help with topics such as:

  • using email
  • staying safe online
  • using online searches
  • completing online forms
  • creating documents

Where and when

Bradley Stoke Library: Mondays and Tuesdays 11am to 12.30pm
Cadbury Heath Library: Saturdays 9.30am to 11.30am
Emersons Green Library: Fridays 1pm to 3pm
Hanham Library: Tuesdays 10am to midday and Thursdays 2pm to 4pm
Thornbury Library: Thursdays 10am to 1pm
Yate Library: Saturdays and Tuesdays 10am to midday

How to book

There are several ways to book your free session which generally last around an hour, you can:

Computer courses by SGS College

SGS College offers free 17 week courses at:

  • Downend Library on Tuesdays
  • Bradley Stoke Library on Wednesdays
  • Winterbourne Library on Thursdays

The skills you can learn on these courses include:

  • video chat with friends and family online
  • online shopping and how to buy groceries
  • using the internet to search for information
  • how to compare prices online
  • understanding email, messages and attachments
  • learn about safety and security when working online

For bookings or further questions call 0117 9092296, alternatively you can email cindy.corbett@sgscol.ac.uk or sarah.parker@sgscol.ac.uk

Self-guided online learning

You can book to use a computer in the library to access Learn My Way, a website of free online learning for beginners, helping you develop digital skills to make the most of the online world.

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