Our Get Digital service provides support for you to learn basic online skills for free at the library.

Support provided

The support we provide includes:

  • free 1 to 1 support for up to 60 minutes per session with one of our trained volunteer Digital Champions
  • a course with one of our partners; SGS College or South Gloucestershire Community Learning and Skills service
  • self-guided online learning

See what our residents are saying about the sessions by watching the video below.

This video was recorded before March 2020. For the safety of everyone, our Digital Champions now provide support in line with current coronavirus government guidance and our coronavirus risk assessment.

What you can learn

In a 1 to 1 session with a Digital Champion you can get help with topics such as:

  • using email
  • staying safe online
  • using online searches
  • completing online forms
  • creating documents

One to one sessions

Our Digital Champions offer support in selected libraries:

  • Bradley Stoke Library: Saturdays 10am to 12pm
  • Downend Library: Mondays 10am to 12pm
  • Emersons Green Library: Fridays 1pm to 3pm
  • Filton Library: Saturdays 10am to 12pm
  • Hanham Library: Tuesdays 10am to 12pm and Thursdays 2pm to 4pm
  • Staple Hill Library: Tuesdays 2pm to 4pm
  • Thornbury Library: Thursdays 10am to 1pm
  • Winterbourne Library: Fridays 10am to 12pm
  • Yate Library: Saturdays 10am to 12pm and Tuesdays 10am to 12pm

How to book a session

There are three ways to book your free session which will last up to 60 minutes, they are:

  • visit the library during staffed hours and speak to library staff
  • email the library
  • phone 01454 865022, leave a message including your name and phone number and we will get back to you

Computer courses by SGS College

SGS College offer free 17 week courses at:

  • Downend Library on Tuesdays
  • Bradley Stoke Library on Wednesdays
  • Winterbourne Library on Thursdays

Skills you can learn on these courses include:

  • video chat with friends and family online
  • online shopping and how to buy groceries
  • using the internet to search for information
  • how to compare prices online
  • understanding email, messages and attachments
  • learn about safety and security when working online

For bookings or further questions please contact Cindy on 0117 9092296 or email cindy.corbett@sgscol.ac.uk

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