Book a large household item collection
We are currently unable to collect fridges and freezers due to a national shortage in disposal capacity. Read more.
We charge £41.90 to collect up to 3 large household items from your home. This is reduced to £20.95 if you receive certain benefits.
There are organisations that will collect them for free if they are in good condition. These include:
Benefits that give you a discount
You are entitled to a 50% discount on the cost of a large household item collection if you receive any of the following benefits:
- Pension Credit
- Universal Credit and you are not working
How to book
To book call us on 01454 868000, alternatively you can visit a One Stop Shop (we cannot accept cash).
We do not collect fixtures and fittings, building waste, sheeting used to cover items or sheds as part of the large household waste collection.
We will collect large items that you normally take with you when you move house, for example:
- furniture
- washing machines
- mattresses
- electrical items
How it works
Items must be put outside by 7am on the day of collection. Our collectors are not allowed to enter your property.
Soft furnishings need to be kept dry.
Leave items intact if you can. If an item has to be dismantled, put the pieces in a neat pile so they can be easily and safely removed.
We will only collect the items booked.
Cancellations and changes
To cancel your booking or change the items being collected please call us at least 2 working days before your collection is due.
You can only get a refund if you cancel your booking at least 2 working days before the collection date.