Some users are currently experiencing problems accessing our Public Access (planning, building control and licensing applications) and Citizen Portal (school admissions and early year providers) systems. We are working to fix this as soon as possible.

Due to essential maintenance some of our online account services will be unavailable on Wednesday 20 November from 5pm to 10pm.

You can borrow or hire a range of items when you visit our libraries, including books, Audiobooks, and DVDs.

You can borrow eBooks, eAudiobooks, digital magazines and newspapers from the LibrariesWest website.

Reserve items

You can reserve up to 20 items at a time online or at a library.

The LibrariesWest catalogue is available 24 hours, 7 days a week or you can use the free LibrariesWest app to reserve items and manage your library account.

Renew items

You can renew library items online or in person.

Renew online

You can renew items on the LibrariesWest website or app. You will need your library card number and PIN to login.

If you do not know your PIN you can reset it on the LibrariesWest website.

Renew at the library

Renew your items at the library or over the phone on 01454 868006 between 8.45am to 5pm Monday to Thursday and 8.45am to 4.30pm Fridays.

Return items

To return items out of hours some libraries have a dropbox or letterbox. You can check if your local library has this facility on the relevant library page.

Loan periods, charges and concessions

Joining the library is free but we charge for some items (some concessions are available). You also may have to pay for overdue loans. Check our Library charges page for more information.

Overdue charges are not applied to items borrowed on library accounts for under 18 year olds.

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