Coronavirus (Covid-19): service updates, support and health advice.

National rules and restrictions during coronavirus can be found on GOV.UK

Due to essential maintenance our online forms, grants system and planning, building control and licensing applications will be unavailable Saturday 19 June from 11am to midday.

The Welfare Grant Scheme can give South Gloucestershire residents short-term emergency funds to help with living costs.

Because of limited funds we cannot provide cash or loans. We may be able to offer vouchers to get essential items.

We can also refer residents to other schemes and charities for advice.

Who can apply

You may be able to get help if you are living in or looking for a home in South Gloucestershire, are on a low income, and finding it difficult to manage financially.

Things to check before you apply

The Welfare Grant Scheme is only available to people who have applied for and been refused other types of help.

These are:

GOV.UK have benefits calculators where you can check that you are receiving all the benefits you are entitled to.

The scheme funds are limited, you should only apply for things that are essential.

This includes:

Once every year

  • food for you and your household
  • nappies and formula for your baby
  • gas and electricity (where these are paid for by topping up a pre-payment metre)
  • basic equipment for cooking and eating

Once every 2 years

  • essential items of furniture (for example a bed)
  • white goods (for example, a cooker or washing machine)

What the welfare grant scheme cannot help with

We cannot help with paying for:

  • flooring, curtains or redecoration
  • installing a telephone, telephone line or paying for a mobile phone
  • housing costs or money for moving house
  • paying your TV licence
  • repairing your TV, satellite or cable
  • paying for someone‚Äôs health or social care
  • specialist beds or equipment
  • transport costs or motor vehicle expenses

You can find information on help with travel costs on our assistance with travel page.

How to apply for the Welfare Grant Scheme

There are different ways you can apply for this grant.

Check your eligibility and apply online

  • call us on 01454 868899 (Monday to Friday 8:45am to 2pm)
  • visit one of our One Stop Shops

Please give as much information as you can to help us make a fair decision.

What happens next

Emergency applications will be processed within 2 working days. This could be for:

  • food
  • gas or electricity (where you will be disconnected without our help)
  • baby formula and nappies

Applications for essential things that are not needed as an emergency will be processed within 5 working days.

We will call you if your application is successful.

If your application is unsuccessful, we will write to you explaining why we have refused your application.

We work with welfare advice providers in the area to ensure people have access to various forms of advice. Please see Information relating to the advice services that are available.

Beta This is our beta website, your feedback can help us improve it.