Some users are currently experiencing problems accessing our Public Access (planning, building control and licensing applications) and Citizen Portal (school admissions and early year providers) systems. We are working to fix this as soon as possible.

Due to essential maintenance some of our online account services will be unavailable on Wednesday 20 November from 5pm to 10pm.

Waste and recycling collection dates

When we collect and how often

Our teams are out collecting every day of the year including bank holidays, except for Christmas Day, Boxing Day and New Year’s Day.

Normal collections are made:

Weekly

  • recycling (green boxes)
  • food waste (food bin)

Fortnightly

  • general waste (black wheelie bin)
  • garden waste (green wheelie bin) if subscribed

If you have health or mobility problems you can request an assisted collection.

Remember to:

  • put your bins and boxes out by 7am on your collection day
  • make sure the lids are closed on your black and green wheelie bins
  • put your bins and boxes away again as soon as possible after collection

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