Some users are currently experiencing problems accessing our Public Access (planning, building control and licensing applications) and Citizen Portal (school admissions and early year providers) systems. We are working to fix this as soon as possible.

Due to essential maintenance some of our online account services will be unavailable on Wednesday 20 November from 5pm to 10pm.

Joining the library is free but we charge for some items (concessions are available).

Hire charges

DVDs

  • Hire period: 21 days
  • Charge: 50p

Books

  • Loan period: 21 days
  • Charge: no charge

Reservations

There is no charge to reserve items in stock in a LibrariesWest library if you collect them from any South Gloucestershire library.

Books from outside LibrariesWest authorities

  • adult: £10
  • concession: £5
  • child/young person: no charge

Overdue charges

You can renew your library items online. Check our Borrow, renew or reserve items from the library page for more details.

Overdue charges may depend on the type of membership you have.

Books

  • adults: 20p per day
  • adults concession: 20p per day
  • children/young adult card: no charge

DVDs, music CDs and language courses

  • 20p per day

Photocopying and printing

Photocopying

  • Black and white A4: 15p
  • Black and white A3: 30p
  • Colour A4: £1.20
  • Colour A3: £2.20

Printouts

  • Black and white A4: 15p
  • Colour A4: £1.20

Laminating

  • A4: 80p per sheet
  • A3: £1.70 per sheet

Other charges

  • cost of damaged/lost items – replacement value. No charge for damaged/lost items issued on children’s cards
  • lettings of library £25.60 per hour full rate, £10.20 for community groups
  • hire of orchestral, vocal and drama/play sets £23.10 for first 20 copies, £12.80 for each additional 20 copies
  • garden waste sacks £2.90

How to pay

You can pay charges:

  • by card on our self-service machines
  • online by logging into your account
  • by cash to library staff during staffed hours

To pay online log into your LibrariesWest account. You will need your membership number and PIN. 

If you do not know your PIN select ‘Forgot my PIN’ and an email will be sent to the email address we hold for you on our records. If we do not have a valid email address on our records the PIN reset will not work.

The minimum payment online is £2

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