Public Access services for planning, building control and licensing applications will be unavailable on Saturday 6 June, 9am to 2pm.

The school admissions portal will be unavailable Sunday 7 June, 9am to midday.

A third-party mapping service outage is also affecting some online forms including missed collections.

Funded by UK Government logo

The UK Government has provided funding for us to support low-income households who are experiencing an unexpected change in their financial situation.

Support may include:

  • debt and budgeting advice
  • emergency help
  • help to increase your income
  • support to reduce energy costs

Who can apply

You must:

  • live in South Gloucestershire (or have been placed in temporary accommodation elsewhere by our housing team)
  • be over 18 years old
  • need immediate or long term support due to an unexpected change in financial situation

You will need to tell us:

  • what you need help with
  • your personal details (name, address, email or phone number)
  • your household’s financial situation

You will also need to complete an income and expenditure sheet and provide copies of your bank statements to support your application.

How to apply

Complete the following form to send us your details.

Alternatively you can visit one of our One Stop Shops to speak with an advisor.

If you cannot access a One Stop Shop but you would like to speak to us, call our contact centre on the freephone number: 0800 953 7778 to request a call back from an advisor.

Our contact centre cannot take applications or provide application updates.

What happens next

We aim to review your application with 2 working days to assess how the Crisis and Resilience Fund can best support you.

This will not always be in the form of a payment, we may decide to refer you to one of our partners for support.

We will contact you if we require further information.

Other help available

For information about other types of financial support available, including welfare benefits, housing costs, help for parents on low incomes visit our financial support for residents page.

Find out what cost of living help we provide, including food support, community welcome spaces and grants to help with energy bills and other household costs.

We also work with and allocate funding to the following organisations and charities to provide support:

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