Some of our online payments including garden waste and licensing will be unavailable from 2pm Thursday 28 March until midday Tuesday 2 April due to essential maintenance.

We are committed to making sure that our area remains clean and attractive.

What we do

Our aim is to stop people from committing environmental crimes and raise awareness of the effects these have on our community.

To do this we have a team of officers that:

  • conduct visible uniform patrols
  • issue fixed penalty notice warnings (FPN)
  • prosecute offenders (find our FPN statistics on our open data page)
  • raise awareness about the negative impacts of environmental crimes
  • look out for and respond to reports of abandoned vehicles, fly tipping, fly posting and graffiti
  • work with the police to make sure that loads carried on vehicles are safely secured

Your responsibilities

It is your responsibility to dispose of waste properly. To do this you can:

  • use bins or take rubbish home with you when out and about
  • recycle where possible
  • make sure your black bin lid is closed
  • use the tip or recycling centre for what cannot be collected
  • make sure when transporting loads they are safely secured

Businesses can find more information about disposing of commercial waste.

Waste carriers

All waste should be disposed by a register carrier.

If your waste is not disposed of by a registered carrier, you could be fined up to £5,000.

To make sure that your waste is being properly disposed of you can:

  • ask to see a copy of the company’s waste carrier registration certificate
  • ask where your waste is being taken
  • check whether your waste carrier is registered by checking GOV.UK’s waste carriers, brokers and dealers page
  • ask for the carrier’s registered trading address and company phone number
  • get a receipt
  • make a note of the vehicle’s registration number

If you have any doubts, contact us for advice by calling 01454 868001.

Fly tipping

Fly tipping is the illegal dumping of waste.

It pollutes land and waterways, can be dangerous and is costly to clear away.

You can report fly tipping to us by providing detailed information on the incident.

Report a street issue

You can help to make sure your neighbourhood stays clean and attractive by reporting a street issue to us including:

  • abandoned vehicles
  • a dog bin problem
  • dog fouling
  • dead animals
  • fly tipping
  • graffiti
  • litter

Enforcement policy

Our environmental enforcement policy helps to promote efficient and effective approaches to regulatory inspection and enforcement.

You can watch a video on how our enforcement teams work with the police to remind people that insecure loads can result in littering of our roadsides.

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