Some of our online payments including garden waste and licensing will be unavailable from 2pm Thursday 28 March until midday Tuesday 2 April due to essential maintenance.

You need a South Gloucestershire Council account to view your Housing Benefit information online.

This will allow you to view:

  • your current benefit entitlement
  • housing benefit payments
  • letters from us

Once you have logged in you will need:

  • your claim reference number
  • date of birth
  • national insurance number
  • postcode as shown on your council tax bill or benefit award notice

Please note that this online service is currently unavailable. This is due to essential maintenance and we apologise for any inconvenience caused.

If you do not have a South Gloucestershire Council account, you can sign up.

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