Some users are currently experiencing problems accessing our Public Access (planning, building control and licensing applications) and Citizen Portal (school admissions and early year providers) systems. We are working to fix this as soon as possible.

Due to essential maintenance some of our online account services will be unavailable on Wednesday 20 November from 5pm to 10pm.

Emergency contacts

Urgent help and support for situations which have reached a crisis and cannot wait until the next working day. 

Safeguarding

If you have any concerns about your own safety or an adult at risk, you must report it. If anyone is in immediate danger call 999 and ask for police assistance.

How to find help and support in your community

We provide information and guidance on what adult care and support is available from local organisations, services and community groups.

Request help for care and support

You can request care and support from us by completing an online form or for an initial discussion you can phone or text us.

The term ‘care and support’ describes a wide range of help that some adults need to live with a long-term illness, condition or disability.

Adult social care explained

Find out about adult social care – who it is for, what it includes and how it is provided.

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