Apply for or renew a garden waste subscription

You can subscribe for a fortnightly garden waste collection.

It costs £30 per green bin for a year’s subscription. This is reduced to £15 per green bin if you receive certain benefits. 

You can check if you have an existing garden waste subscription and when it is due to expire on our waste and recycling collection dates page. 

If your subscription has expired it will say ‘No subscriptions found’ and you will need to apply rather than renew.

To apply

You will need:

• a South Gloucestershire Council account
• a debit or credit card
• your National Insurance number to get a discount if you receive certain benefits
  

To renew

If you did not set your subscription to auto renew, you will need:

• to log in to your South Gloucestershire Council account using the email address that you set it up with
• a debit or credit card
• your National Insurance number to get a discount if you receive certain benefits

Benefits that give you a discount

If you receive any of the following benefits you are entitled to a 50% discount on each green bin in your subscription. 

• Income Support
• Pension Credit Guarantee Credit
• Income-based Job Seeker’s Allowance
• Income-based Employment and Support Allowance 
• Universal Credit and you are not working

Garden waste collection 

We empty green bins once a fortnight on the same day as your black bin. Check your collection date. 

If you are unable to put your bins out for collection, due to health or mobility reasons, you can request an assisted collection.

Your green bin must only contain household garden waste. Find out what you can put in your green bin. 

Replacement bin

If you have a garden waste subscription and your green bin is damaged or missing you can order a replacement free of charge.

How to cancel or transfer

You can cancel or transfer a garden waste subscription at anytime.

Updating your details

You are unable to change your bank card details mid-subscription. You will need to wait until the renewal date. To cancel auto renew payment sign in to your online account.

If you no longer have access to the email address that you set your account up with, you will need to set up a new account (as you cannot change an email address within an existing account). We recommend that you do this when your subscriptions have expired.

You can check your existing garden waste subscription and when it is due to expire on our waste and recycling collection dates page. 

Help with your subscription

We can help if you have problems setting up an online account, a new subscription or renewing an existing subscription.

You can call 01454 868000 or visit one of our One Stop Shops.