Due to essential maintenance our online planning, building control and licensing services may be unavailable for short periods between noon and 2pm on Wednesday 4 November 2020.

You can subscribe for a fortnightly garden waste collection.

It costs £30 per green bin for a year’s subscription. This is reduced to £15 per green bin if you receive certain benefits (see below). 

If you already have a green bin at your property then there is no need to order another one

Before you start you will need

  • a debit or credit card
  • your National Insurance number to get a discount if you receive certain benefits

You will need to check if you have an existing garden waste subscription on our waste and recycling collection dates page before you apply or renew. If your subscription has expired it will say ‘No subscriptions found’ and you will need to apply rather than renew.

When you apply for a garden waste subscription for the first time or your existing subscription expired after 19 December 2019, you will need to create an online account. Set up a ‘Resident’ account by registering with your personal email address.

Apply and pay for a garden waste subscription

If you subscribed for the garden waste collection service before 19 December 2019 and your subscription has not expired since then, you will need to create an online account. Set up a ‘Resident’ account by registering with your personal email address.

Renew and pay for your garden waste subscription

The South Gloucestershire Council online account is separate to any previous accounts you may have set up with us. If you would like to find out more about the new online account, you can read our South Gloucestershire Council online account and digital services page.

Other ways to subscribe

  • over the phone 01454 868000
  • in person at our One Stop Shops

You can pay by credit/debit card or cheque. We do not accept cash payments.

Benefits that give you a discount

If you receive any of the following benefits you are entitled to a 50% discount on each green bin in your subscription. 

  • Income Support
  • Pension Credit Guarantee Credit
  • Income-based Job Seeker’s Allowance
  • Income-based Employment and Support Allowance 
  • Universal Credit and you are not working

Garden waste collection 

We empty subscribed green bins once a fortnight on the same day as your black bin. Check your collection date. 

If you are unable to put your bins out for collection, due to health or mobility reasons, you can request an assisted collection.

Your green bin must only contain household garden waste. Find out what you can put in your green bin. 

Replacement bin

If you have a garden waste subscription and your green bin is damaged or missing you can order a replacement free of charge.

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