Some of our online payments including garden waste and licensing will be unavailable from 2pm Thursday 28 March until midday Tuesday 2 April due to essential maintenance.

You can subscribe for a fortnightly garden waste collection.

From 1 April 2024 it costs £60 per green bin for a year’s subscription. This is reduced to £30 per green bin if you receive certain benefits

You can check if you have an existing garden waste subscription and when it is due to expire on our waste and recycling collection dates page. 

If your subscription has expired it will say ‘No subscriptions found’ and you will need to apply again rather than renew.

To apply

You will need:

  • a South Gloucestershire Council account
  • a debit or credit card
  • your National Insurance number to get a discount if you receive certain benefits

To renew

If you did not set your subscription to auto renew, you will need:

  • to log in to your South Gloucestershire Council account using the email address that you set it up with
  • a debit or credit card
  • your National Insurance number to get a discount if you receive certain benefits

Subscriptions cannot be renewed more than 6 weeks before your current one is due to expire.

If you have problems setting up an online account, a new subscription or renewing an existing subscription. You can call 01454 868000 or visit one of our One Stop Shops.

Benefits that give you a discount

You are entitled to a 50% discount on each green bin in your subscription if you receive any of the following benefits:

  • Income Support
  • Pension Credit Guarantee Credit
  • Income-based Job Seeker’s Allowance
  • Income-based Employment and Support Allowance 
  • Universal Credit and you are not working

Updating your details

You are unable to change your payment details mid-subscription. You will need to wait until the renewal date. To cancel auto renew payment sign in to your online account.

If you no longer have access to the email address that you set your account up with, you will need to set up a new account (as you cannot change an email address within an existing account). We recommend that you do this when your subscriptions have expired.

Beta This is our beta website