Public Access services for planning, building control and licensing applications will be unavailable 27 and 28 April due to essential maintenance.

Easy read resources can help you to access important information.

You may wish to seek additional support to help you understand the information in detail.

Our easy reads


Visit us in person at a One Stop Shop in Kingswood, Patchway or Yate.

You can also find our phone numbers to speak to someone.

A phone, laptop and envelope

Day services

Choices 4 U is a day service we offer to help adults with learning difficulties access leisure and sports activities.

Find our Choices 4 U easy read information.

People doing activities

Catching the bus

You can:

a red bus

Help for people with learning difficulties

Find our help for people with learning difficulties page to find links to information on education, advocacy and supported living.

There are multiple links on this page so you may wish to seek support to navigate the information.

A women reading a book with a young adult

NHS easy reads

There may be multiple steps to find the easy read you need.

Health conditions

Protect yourself from flu

Find out how to protect yourself from flu.

Man blowing his nose

GOV.UK easy reads

Budgeting Loan

A Budgeting Loan is to help pay for essential things or services.

These easy read guides explain how they work, who can apply and how to apply.

Women looking at paper and money

Cold Weather Payment

This easy read guide explains what Cold Weather Payments are and how you can apply for them.

Snow on a path

Carer’s Allowance

These easy read guides explain what Carer’s Allowance is and how you can apply for it.

Women caring for a man


These easy read guides explain what the new State Pension is, who can get it, how to apply and how payments work.

You can also find an easy read on Pension Credit.

Jar of money

Personal Independence Payment

These easy read guides explain how you can get help from Personal Independence Payment (PIP) and how to claim it.

Hand turning a wheel of a wheelchair

Universal Credit

These easy read guides explain what Universal Credit is and how you can apply for it.

Hand passing money to another hand

Electoral Commision easy reads


These easy reads tell you how to vote and why it is important to vote:

Voting putting envelope in a voting

Beta This is our beta website