If there is a problem with the safety of consumer goods, the manufacturer is responsible for making a product recall and alerting you.
- contacting the people who have purchased it where possible
- publishing of the risk the product poses
- what the manufacturer is doing to resolve the issue.
You can find product recall information for consumer goods on:
- GOV.UK’s product recalls and alerts
- Chartered Trading Standards Institute’s product recalls and safety notices
- Electrical Safety First’s product recall and notices
Information on product recalls issued by governments around the world is provided by the Organisation for Economic Co-operation and Development (OECD).
Registering your appliances
It is advisable to register any newly purchased appliances so that manufacturers can advise you of any potential safety concerns.
This can be easily done by registering directly with the manufacturer or by using the register my appliance service provided by the Association of Manufacturers of Domestic Appliances.
This is supported by BEIS and the Royal Society for the Prevention of Accidents (Rospa) and enables you to be automatically informed of product recalls or safety alerts.