Order a replacement birth certificate
Order replacement certificates for births that took place in South Gloucestershire.
Page contents
How to order
Email registrationservice@southglos.gov.uk with the following information:
- full name of the person
- date of birth
- place of birth
- full names of both parents including the mother’s maiden name
- your name, address and contact phone number
We will phone you to take the payment by debit or credit card (Visa and Mastercard) and arrange delivery or collection. Make sure you include a daytime contact phone number in your email.
Fees and timescales
Standard service
Each replacement certificate costs £12.50.
Certificates will be issued within 10 working days and sent by second class post. Alternatively you can collect it from Kingswood Civic Centre once we let you know it is ready.
Priority service
If you need the replacement certificate quickly, we offer a priority service which costs £38.50.
If the certificate is ordered by midday, it will be sent out the same day, or you can collect it up until 4pm from Kingswood Civic Centre.
If you order certificates after midday, we will process it the next working day.
Baby born outside South Gloucestershire
To get replacement certificates for births that took place in the Bristol City Council area (for example if the birth took place at Southmead), contact the Bristol register office on 0117 922 2800 or apply online.
Adoption certificate
If the person named on the birth certificate is adopted, and a replacement adoption certificate is required, you need to contact the General Register Office for a certificate.
The certificate provided by the General Register Office will have the details of the adoptive parent(s).
We only hold records containing the birth mother’s details and birth father’s details (if they were provided at the time of registration). Copies of the original birth entry can be obtained even if the person is adopted.