You can only order replacement certificates for births that took place in South Gloucestershire.

How to order

You will need provide the following in writing with your application:

  • full name of the person
  • date of the birth
  • place of birth
  • full names of the parents of the person (including the mother’s maiden or former surname)
  • your name, address and contact phone number (these details are necessary)
  • a stamped, self-addressed envelope for us to send you the replacement certificate

We will phone you to take the payment by debit or credit card, so remember to include a daytime contact number with your application.

Download and print application form

If you have access to a printer you can download, print and complete an application form.

You can also visit the register office to complete an application form at: 

Kingswood Civic Centre
High Street
BS15 9TR

Where to send your application

South Gloucestershire Register Office
Department for Resources and Business Change
PO Box 1953
BS37 0DE

We are unable to accept applications by email and require a handwritten signature on all applications posted to us. This is to ensure against fraudulent applications.

Fee and payment

Each replacement certificate costs £11.

Express service certificates cost £35.

To receive replacement certificates for events that took place in Bristol, contact the Bristol register office on 0117 922 2800 or apply online.

Family history research 

If you are researching family history, a full range of general register office indexes are available on microfiche at the following locations: 

  • Birmingham central library 
  • Bridgend reference and information library
  • The British library
  • City of Westminster archives centre
  • Greater Manchester county record office
  • The London Metropolitan Archive
  • Plymouth central library 

As well as the birth, marriage and death indexes for the whole of England and Wales, indexes for recent events such as the adopted children register, civil partnerships and births, deaths and marriages of British citizens that have been registered overseas are also available. 

It is not possible to buy certificates at any of the above locations, although some may provide internet access to the general register office online certificate ordering service. 

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