Online payments will be unavailable on Sunday 11 December from 6am to 10am. This is due to essential maintenance.

Southglos.gov.uk puts small files called cookies onto your computer to:

  • remember settings on the website so you do not need to keep re-entering them whenever you visit a new page
  • remember certain information so you do not need to keep entering it
  • measure how you use the website so we can make sure it meets your needs

These cookies are not used to identify you personally. They help make the website work better for you. You can manage and delete these files as you wish. If you delete or disable our cookies however, you might not be able to use some of our online features.

There are two types of cookies:

  • session cookies – these are deleted when you close your web browser
  • persistent cookies – these last longer and expire after a certain amount of time

Cookies that measure website use

We use Google Analytics cookies and Siteimprove to collect information about how you use southglos.gov.uk.

The following Google Analytics cookies are used on southglos.gov.uk:

NamePurposeExpires
_gaThese help us count how many people visit southglos.gov.uk by tracking if you have visited before2 years
_gatThis helps to control how often Google Analytics requests are made1 minute
_gidThese help us count how many people visit southglos.gov.uk by tracking if you have visited before24 hours
__utmaUsed to count how many people visit southglos.gov.uk by tracking if you have visited before2 years
__utmbUsed to count each user session when you are using our website30 minutes
__utmcUsed to determine the end of a browser sessionAfter browser session ends
__utmzUsed to determine the type of referral when you visit our website6 months

The following Siteimprove cookies are used on southglos.gov.uk:

NamePurposeExpires
nmstatThese help us understand when a visitor last visited one of our website pages1000 days
siteimprovesesThese track the sequence of pages visited by a user on our websiteAfter browser session ends

Other digital services we provide

Other council digital services linked from southglos.gov.uk may also use cookies. Each service has its own consent mechanism and cookie policy that provides information on its use of cookies. Some of the more popular services are included below.

The following Inovem cookies are used when visiting consultations.southglos.gov.uk:

NamePurposeExpires
Inclusionware_LogonThese help to keep you logged in to consultations when visiting different pages within a session14 days

The following cookies are used on homechoice.southglos.gov.uk:

NamePurposeExpires
ASP.NET_SessionIdThese are used to distinguish you anonymously from other users of the website. These are essential for this website to work correctly.After browser session ends
_RequestVerificationTokenThese help protect the website from unauthorised data submissions.After browser session ends
.ASPXAUTHThese indicate that you have securely logged in to your accountAfter browser session ends
NHX2HideCookieBannerThese indicate that the cookie information banner has been hidden by the userOne year
UseFullSiteThese indicate if you have chosen to use the full version of the website, even if browsing from a mobile device.7 days
NHX2LanguageSelectorThese indicate your language preference for our translation tool.30 days

The following cookies are used on council.southglos.gov.uk:

NamePurposeExpires
ASP.NET_SessionIdThese are used to distinguish you anonymously from other users of the website. They are essential for this website to work correctly.After browser session ends
Set_MeUsed by the web application for proper functioning within a user sessionAfter browser session ends
ARRAffinityUsed by Microsoft Azure web applications to prevent the user getting a random instance of the app each time during a sessionAfter browser session ends
ARRAfinnitySameSiteUsed by Microsoft Azure web applications to restrict the cookie to the same siteAfter browser session ends

The following cookies are used by find-information-for-adults-children-families.southglos.gov.uk:

NamePurposeExpires
_pbjs_userid_consent_dataused by the cookies consent tool1 month
JSESSIONIDUsed by the web application for proper functioning within a user session After browser session ends
_KBCookie__/southglos/directory/Used by the web application for proper functioning within a user session After browser session ends
euconsent-v2used by the cookies consent tool1 year

The following cookies are used by Capita when using their online payment services from our website.

NamePurposeExpires
JESSIONIDThese are used by the web application to hold non-sensitive and non-personal data when the user moves between pages in the application. After browser session ends

The following cookies are used by our webforms on account.southglos.gov.uk.

NamePurposeExpires
ContextLanguageCodeDefault language code for web applicationAfter browser session ends
isDSTObservedSet to true if Daylight Savings Time is observedAfter browser session ends
timezoneoffsetValue for Daylight Savings TimeAfter browser session ends
OpenIdConnect.nonce.Used by Microsoft Azure web applications to manage responses within a user sessionAfter browser session ends
ARRAffinitySameSite Used by Microsoft Azure web applications to restrict the cookie to the same site After browser session ends
timeZoneCodeSet to country time zone valueAfter browser session ends
ASP.NET_SessionIdThese are used to distinguish you anonymously from other users of the website. These are essential for this website to work correctly. After browser session ends
x-ms-cpim-transUsed for tracking transactions (number of authentication requests to Azure AD B2C) and the current transaction.After browser session ends
_RequestVerificationTokenCross-Site Request Forgery (CRSF) token used for CRSF protection.After browser session ends
isDSTSupportUsed by Daylight Savings TimeAfter browser session ends
Dynamic365PortalAnalyticsUsed to measure web application usageAfter browser session ends
x-ms-cpim-cacheUsed for maintaining the request state by the web application.After browser session ends
ARRAffinityUsed by Microsoft Azure web applications to prevent the user getting a random instance of the app each time during a session After browser session ends
x-ms-cpim-csrfCross-Site Request Forgery (CRSF) token used for CRSF protection. For more information, read the Cross-Site request forgery token section on the Microsoft website.After browser session ends

The following cookies are used when you access services on revsbens.southglos.gov.uk:

NamePurposeExpires
ASP.NET_SessionIdThese are used to distinguish you anonymously from other users of the website. These are essential for this website to work correctly. After browser session ends
sgcrevsbens Used to distinguish user session from others After browser session ends

The following cookies are also used by some of our online forms:

NamePurposeExpires
ASP.NET_SessionIdThese are used to distinguish you anonymously from other users of the website. These are essential for this website to work correctly. After browser session ends
_InfoPath_SentinelWe use a secure website with InfoPath forms to ensure information you enter is kept secure. These cookies are essential for these forms to work correctly.After browser session ends
_InfoPath_CanaryValueWe use a secure website with InfoPath forms to ensure information you enter is kept secure. These cookies are essential for these forms to work correctly. After browser session ends

The following cookies are used by the Citizen Portal (for example when applying for school places), oneb2b.southglos.gov.uk:

NamePurposeExpires
_RequestVerificationToken_These are used to distinguish you anonymously from other users of the website. These are essential for this website to work correctly. After browser session ends
SGC_EXTERNALVIPThese are used to distinguish you anonymously from other users of the website. These are essential for this website to work correctly. After browser session ends
SGC_ONEB2BLIVEThese are used to distinguish you anonymously from other users of the website. These are essential for this website to work correctly. After browser session ends
CookiesPolicyDismissIndicates the cookie policy notification has been acknowledged by the userone year
ASP.NET_SessionID These are used to distinguish you anonymously from other users of the website. These are essential for this website to work correctly. After browser session ends

Advertising cookies

We use the Council Advertising Network (CAN) to delivery advertising across our websites. For more information visit our Advertising on the council website page.

You can read CAN’s privacy policy which includes cookie information and details on how to opt out. You can also change your advertising cookie preferences at any time using the pop-up privacy tool at the bottom of any of our web pages.

Other website cookies

Some southglos.gov.uk pages may contain content from other sites, like YouTube, Facebook or Twitter. These websites may set their own cookies. We have no control over cookies set on other websites. For more information refer to the cookie policies for:

Cookie preferences

You can change your cookie preferences at any time for this website by selecting the privacy tool at the bottom of any of our pages.

You can also install the Google Analytics browser add-on to opt out of Google Analytics cookies.

Beta This is our beta website, your feedback can help us improve it.