You can cancel your garden waste subscription if you no longer require the service. There is no refund if you cancel within the subscription period.

If you are moving within South Gloucestershire you can transfer your subscription to your new address. This can take up to 10 working days.

Inform us that someone with a subscription has died. Following the death of a subscriber we will refund the remaining portion of the annual subscription.

If you have an online account sign in to cancel your subscription or change your address.

If you are moving within South Gloucestershire and do not have an online account, or you are cancelling following the death of a subscriber select the button below.

Change of circumstances for a garden waste subscription

Contact us if you would like to cancel your subscription and you do not have an online account.

Collection of unwanted green bins

You can keep your green bin for other uses, such as a water butt or storage for garden equipment and tools.

If you would like your green bin to be removed call 01454 868000 or use the contact form (make an enquiry) on this page.

We can only remove empty bins.

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