Renew your operator licence
A private hire operator licence must be renewed every 5 years.
Before your current licence expires we will email you a renewal letter which contains a unique reference number. You will need this to start your online application.
Check the cost of renewing a private hire operator licence: taxi licensing fees and charges.
Conditions of renewal
You will need to complete a tax check as part of the renewal process. Guidance on completing a tax check (GOV.UK).
The full details for operator licence conditions are set out in our taxi and private hire licensing policy.
Supporting information required
You will need to upload copies of your:
- insurance documents including public liability insurance (if the operating premises is open to the public)
- DBS certificate
- proof of your right to work in the UK
- tax check code
It is your responsibility to renew your licence. You can find the expiry date on your licence.
If your licence has expired you will need to apply for a new operator licence. You must not carry out any licensed work until the full process has been completed.
How to renew
You will need the reference number from your renewal letter. Payment will be required as part of the online application process.
What happens next
We aim to process your renewal application within 6 weeks.
Once your application has been processed you will receive the licence via email.
Contact us
If you have any questions email taxis@southglos.gov.uk