Coronavirus (Covid-19): service updates, support and health advice.

Some of our online forms for reporting a problem with a road, footpath or cycleway will be unavailable from 6pm to 8pm today. If you have an urgent street maintenance problem call our Streetcare team on 01454 868000.

Find out about the different types of support you can get during Covid-19.

Financial support

There are a range of support options for anyone struggling with financial pressures.

We offer grants, welfare support and reduction schemes to help you.

Visit our financial support for residents page for more information, including:

  • benefits
  • community resilience fund
  • council tax reduction
  • NHS Test and Trace support payment
  • food support
  • what to do if you are unable to pay your rent or mortgage

We also have support for families in school holidays, including food vouchers.

To book an appointment to talk with one of our One Stop Shop advisors email: OSSAppointment@southglos.gov.uk

Help for vulnerable people and carers

Our vulnerable people and carers page has information on:

  • care and support for adults
  • support for carers
  • domestic abuse and high risk situations

Community support groups

We have a directory of community support groups that can help in your area with shopping, prescription collection or other essential supplies.

If you are unable to get the support you need, call our Covid-19 freephone number 0800 953 7778
Open 8.45am to 5pm Monday to Thursday and 8.45am to 4.30pm Friday.

Employment support and community learning

If you have recently lost your job, we have a redundancy support page with advice on what you can do next.

For information on working with us and to search for jobs visit our careers website.

If you want to contact your nearest Jobcentre Plus office, you can find their details using the local office search.

Our jobs and careers section includes information on:

  • training and development
  • employment support for young adults (16 to 25)
  • help if you have a learning difficulty or disability

Help build your confidence, get the skills needed to help you back into work or develop your career with our community learning courses.

Housing advice

Visit our housing section for information on:

  • housing options
  • advice about homelessness
  • information for landlords and tenants
  • funding and advice for housing repairs

Find out about the things you can do to keep yourself and your home safe and warm.

Health and mental wellbeing

We have information on how to stay safe, keep active and look after your health and mental wellbeing.

For advice to support your child’s mental health and wellbeing, visit our Mind You website and our young people and mental health page.

Schools, education and childcare

Information for parents, carers and families on early years settings, schools and colleges during Covid-19 can be found on our schools, education and childcare page.

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