Coronavirus (Covid-19): service updates, support and health advice.

We have regular updates with the latest guidance and advice to business owners in South Gloucestershire.

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We also publish news on our Newsroom website.

Government guidance

GOV.UK have up to date guidance on:

Practical guidance

We have now moved into step 4 and there are no restrictions.  But we should still be cautious to stop the spread of coronavirus.

GOV.UK has guidance on Working safely during coronavirus (Covid-19): guidance from Step 4.

Reporting cases in your workplace

Call the Self-Isolation Service Hub on 020 3743 6715 if any of your employees test positive for Covid-19 when you are made aware of the test result.

Employers will need to provide the 8-digit NHS Test and Trace Account ID (CTAS number) of the person who tested positive and the names of co-workers identified as close contacts.

Workplace testing

GOV.UK has information for employers on workplace testing and the different options available.

Lateral flow testing can identify positive cases of Covid-19 so that people can self-isolate and break the chain of transmission.

Results are easy to read and available within 30 minutes.

If your business does not have workplace testing in place, you should encourage all staff to take lateral flow tests twice a week at home.

The free home lateral flow testing kits are for everyone over the age of 16 without coronavirus symptoms. They can be collected from various locations, check our testing and self-isolation page for the details.

NHS Test and Trace

This is now voluntary but we recommend displaying QR code posters to give customers the choice of checking in on the NHS Test and Trace app.

GOV.UK have information on keeping records of staff, customers, and visitors to support NHS Test and Trace.

Businesses and venues that are not expected to keep records but have indoor areas where visitors may sit in close contact with others for more than 15 minutes are encouraged to display official NHS QR codes.

GOV.UK can help you generate a QR code.

Food businesses

We will carry out regular checks on food businesses to help you comply with the food hygiene law and protect the public.

You should register your food business if you are starting a new one.

The Food Standards Agency have guidance on reopening and adapting your food business during Covid-19.

Support for care providers

You can read our support offer to care providers during the Covid-19 recovery.

Business and discretionary restart grants

We are no longer taking applications for these grants.

Rates relief

The government has announced further business rates relief for the retail, hospitality and leisure sector and childcare nurseries.

There will be 100% relief to the end of June followed by a two thirds reduction to the end of the year. This will be capped at £2m per business for properties which were required to close from 5 January 2021 and £105k per business for other eligible properties.

Due the complexity of these announcements it is taking longer to issue revised bills. These will be sent out as soon as possible.

Businesses that continue to pay as billed and are entitled to an adjustment will have any payment offset against amounts due for the remaining 9 months.

There will be no reminder notices for businesses that choose to wait for their amended bill while the 100% relief is available.

Self-Employment Income Support Scheme

The grant funding provides support for those who are self-employed either as a sole trader/freelancer or a member of a partnership and have been trading during the 2018/19 tax year.

The closing date is 30 September 2021.

GOV.UK have guidance on how to claim a grant through the Self-Employment Income Support Scheme.

Existing support available

Financial hardship scheme

Any business experiencing financial hardship may make a claim for help with their business rates. In extreme cases of hardship, up to 100% relief can be awarded. This reduction will usually be granted where it is evident that the business is particularly important to the local community.

Financial advice

  • if you are struggling to pay your business rates, call us so that we can discuss alternative options with you on 01454 867700
  • we are applying the 100% discount for retail, hospitality and leisure businesses for 12 months automatically and will write to you with a revised bill
  • we are contacting our commercial tenants and we will provide support to those facing difficulties in paying their rent

Free business advice, support and training services

We have partnered with Cool Ventures to offer South Gloucestershire businesses a range of free advice, support and training. Visit the Cool Ventures website for the range of support and rolling programme of free webinars.

For central government information about the financial options available and advice on how to reopen safely visit GOV.UK: Business support

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