Coronavirus (Covid-19): service updates, support and health advice.

Waste is an essential service and we are doing all we can to continue collections during the coronavirus (Covid-19) outbreak whilst protecting our staff and residents.

This may mean making changes to waste services so we can collect everyone’s waste and recycling with reduced staff levels and minimum disruption.

Waste and recycling collections

This week (26 to 30 July) garden waste will not be collected due to staff shortages and the need to prioritise black bin and recycling collections.

We are aiming for catch up collections next week, so please put your garden waste out if it has been missed.

If this becomes an ongoing problem we will look at adding extra weeks to your subscription.

Other waste collections may take place later in the day than normal as we will be working in the evenings as well as during the day.

Wait until the next working day to report a missed waste or recycling collection.

Sort It recycling centres

The Sort It recycling centres are open for essential* use only for residents to dispose of household waste.

The re-use shop (Revive) at the Thornbury site is currently closed and will be reviewed early August 2021.

*Essential use of the Sort It recycling centres – The sites are very busy at times. Only use them if you have items that cannot be stored safely at home.

The following rules are in place at the Sort It recycling centres to help keep the sites safe for everyone:
• only use the sites is it is essential and you cannot store waste safely at home
• follow current social distancing guidance at all times
• wear a face covering (unless exempt)
• staff cannot help unload vehicles, so make sure you are able to take out what you put in
• maximum of 2 people per vehicle allowed to unload in each parking area
• bring your driving licence with you.

All waste must be disposed of legally and responsibly, make sure you are aware of your duty of care for the disposal of waste.

Visit the GOV.UK website for the waste duty of care code of practice.

Disposal of waste if you have confirmed or possible coronavirus

Personal waste (such as used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste.

This should be put aside for at least 72 hours before being put in your usual external household waste bin.

Other household waste can be disposed of as normal.

The GOV.UK website provides stay at home: guidance for households with possible coronavirus (Covid-19) infection.

Beta This is our beta website, your feedback can help us improve it.