Coronavirus (Covid-19): service updates, support and health advice.

Waste is an essential service and we are doing all we can to continue collections during Covid-19 whilst protecting our staff and residents.

This may mean making changes to waste services so we can collect everyone’s waste and recycling with reduced staff levels and minimum disruption.

Waste and recycling collections

Due to staff shortages there has been disruption to recycling collections.

You may see different vehicles being used to pick up recycling. All recycling collected in this way will still be separated and recycled. This is a temporary arrangement, so please continue to sort your items in your containers as normal.

If your collection is missed, leave your containers out and let us know by reporting it online.

Garden waste collections are back to normal.

You can check your subscription via your customer account if you have one or by visiting the waste and recycling collection dates page.

Sort It recycling centres

The re-use shop (Revive) at the Thornbury site is currently closed.

For information on our Sort It centres visit our find a tip or recycling centre page.

All waste must be disposed of legally and responsibly, make sure you are aware of your duty of care for the disposal of waste. Visit GOV.UK for the waste duty of care code of practice.

Disposal of waste if you have confirmed or possible coronavirus

Personal waste (such as used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste.

This should be put aside for at least 72 hours before being put in your usual external household waste bin.

Other household waste can be disposed of as normal.

Beta This is our beta website, your feedback can help us improve it.