Coronavirus (Covid-19): service updates, support and health advice.

Some of our online forms for reporting a problem with a road, footpath or cycleway will be unavailable from 6pm to 8pm today. If you have an urgent street maintenance problem call our Streetcare team on 01454 868000.

The UK has left the EU, and the transition period ended on 31 December 2020.

The EU (Future Relationship) Bill, has been passed, bringing the trade deal into UK law. This means that the UK and the EU can continue to trade without extra taxes being put on goods.

There will also be changes to how people travel between the EU and UK, and to the way they live and work.

Visit to find out what actions you, your family or your business need to take.

For a complete list of actions, answer a few questions about yourself, your family or business.

Changes for citizens

Travelling to the EU

Check what you need to do to travel to Europe from 2021

Continue living and working in the EU

Living and working in an EU country depends on the rules in that country. You may need to register or apply for residency. You should check that you’re covered for healthcare. You may also need to exchange your UK driving licence for a licence issued by the EU country where you live.

Check what you must do in the country where you live

Staying in the UK if you’re an EU citizen

Check if you need to apply to the settlement scheme if you or your family are from the EU, or from Switzerland, Norway, Iceland or Liechtenstein.

Check what you need to do to stay in the UK

Access to social housing and homelessness assistance for EEA and Swiss citizens in England

EU Settlement Scheme

On 1 July the government updated the guidance for EU Settlement Scheme (EUSS) applicants in or outside the UK who have been affected by restrictions during the pandemic.

The deadline to apply was 30 June 2021 for most people. However, you can still apply if either:

  • you have a later deadline – for example, you are joining a family member in the UK who was living in the UK by 31 December 2020
  • you have ‘reasonable grounds’ for being unable to apply by 30 June 2021 – for example, they are suffering from an illness, or are the victim of domestic abuse.

If you applied to the EU Settlement Scheme and were given pre-settled status, you need to apply for settled status before your pre-settled status expires.

Apply to the EU Settlement Scheme (settled and pre-settled status)

Other guidance and support for the EU Settlement scheme

Local support available 

If you would like support in your home language, the Brexit Project from Southern Brooks is available to help.

Southern Brooks can talk through any concerns you may have about the EUSS and work with a network of community ambassadors, so that you can be supported in your preferred language via a community member.

If you are unsure whether the scheme applies to you, or you would like more information, please get in touch by email or call 07971 797770

If you prefer, visit one of our One Stop Shop offices where we can help you:

  • Kingswood One Stop Shop – Civic Centre, High Street, Kingswood, BS15 9TR
  • Patchway One Stop Shop – Patchway Hub, Rodway Road, BS34 5PE
  • Yate One Stop Shop – Kennedy Way, Yate, BS37 4DQ

Changes for businesses

The UK has left the EU and is leaving the EU single market and customs union. The end of the transition period will affect businesses that deal with Europe and you should take action now to prepare for guaranteed changes and new rules from 1 January 2021.

The UK has introduced a points-based immigration system.

New immigration system: what you need to know

UK points-based immigration system: employer information

Businesses that import and export goods

On 1 January 2021 the process for importing and exporting goods changed. Find out what you need to do to:

Business support helplines

The Department for Business, Energy and Industrial Strategy (BEIS) has set up new helplines to assist UK businesses with enquiries related to the end of the Transition Period.  The Business Support Helpline (0800 998 1098) can help businesses in England identify the actions they need to take.

Businesses can also call HMRC’s Customs and International Trade Helpline and speak to an adviser on 0300 322 9434 or get in touch by webchat or by emailing

Other useful sources of information for businesses

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