Latest information on council services and opening status of council buildings as a result of coronavirus (COVID-19).

For the latest updates follow us on social media via our twitter channel and facebook page.

This page was last updated 11 May 2020.

Building control site inspections

Our building control page has information on changes to site inspections during the coronavirus emergency.

Care and support for adults

If you have questions and concerns about your care or that of a family member there is a lot of helpful information on our Find information for adults, children and families website. If you need to speak to someone you can call us on 01454 868007, however lines will be busy and we need to prioritise help to the most vulnerable.

Visit the NHS website for information and advice about the coronavirus.

Community buildings and leisure centres

Community centres – check on individual centre websites for changes to activities and opening hours.

Leisure Centres – all leisure centres are now closed until further notice.

Committee meetings

Most committee meetings have been postponed, following current Government guidance.  You can view details in our current meeting calendar.

Council buildings

Badminton Road – closed to the public.

Broad Lane MOT service centre – closed to the public.

Broad Lane Taxi licensing services – closed to the public.

Children Centres – closed to the public until further notice.

Kingswood Care Leaver drop-in centre – closed to the public.

Kingswood Civic Centre – only open for emergencies.

Kingswood and Patchway Hub – open with limited cover by health staff.

One Stop Shops –  Yate One Stop Shop is fully closed until further notice. Patchway and Kingwood One Stop Shops also remain closed but will continue to carry out emergency and pre-booked essential appointments e.g. homelessness, foodbanks and welfare support. In an emergency we can also collect documents from the foyer area. Staff will follow the public health advice and social distancing guidance at all times.
While the One Stop Shops are closed you can contact us online or by phone.

Red Cherry coffee lounge (within Kingswood Civic Centre) is closed until further notice.

Grimsbury Farm

Grimsbury Farm is closed to visitors until further notice.


All of our libraries are closed until further notice, including our out of hours system – Open Access. eBooks, eAudiobooks and digital magazines are available to library members online. Find us on Facebook and Twitter to keep in touch.


We have published advice and information for licensing services affected by coronavirus (COVID-19).

Other buildings

Cambrian Green Day Care – no public access until further notice.

Alexandra Way Care Home – no visitors until further notice.

Bristol and Bath Science Park – closed to the public. Visitor access subject to prior arrangement with business occupier.

Vinney Green – open with further restricted access.

Play areas, parks, open spaces and allotments

Play areas are closed following government instruction. Our parks and open spaces remain open for exercise, people can now also spend time outdoors subject to: not meeting up with any more than one person from outside your household. Social distancing guidelines to remain two metres (6ft) away from people outside your household. You can read more about public spaces in the roadmap to lift restrictions step-by-step guidance, which is part of the The UK Government’s COVID-19 recovery strategy.

Our allotment sites remain open for now. Please practice social distancing and wash your hands before arriving, on site using soap and water and when you get home.

Public toilets

Our public toilets are closed until further notice.

Public transport

Travelwest have a dedicated webpage with the latest travel advice.

Registration Service

During the current coronavirus (COVID-19) situation, no face to face death registration appointments are available at our offices. All deaths will now be registered via a telephone appointment. When you call to book an appointment, you will be asked to provide your contact phone number and name for a call back by the registrar. Ensure that you are available to take the call back appointment, which will last about 30 minutes. Our daytime contact number is 01454 863140.

The requirement to register a birth within 42 days has been suspended in line with government regulations. Parents wanting to apply for child benefit can still do so using their baby’s NHS number.  You can also register your baby with your doctor before registering the birth. Appointments to register births, or take birth declarations for births outside of South Gloucestershire, will resume once we are through the coronavirus pandemic.

Following the government’s announcement on 23 March 2020 weddings and civil partnerships are cancelled until further notice. You can contact us by email at for any advice you need, we are re-arranging postponed ceremonies wherever possible.  We are also unable to take notices of marriage or civil partnership during this time.  For weddings or partnerships due to take place outside of South Gloucestershire you should consult the venue or registrar’s website for further guidance.

Road and traffic management

During the current restrictions you may have noticed some areas which could benefit from some safety improvements.

You can request to have new safety measures, such as traffic signal adjustments or a lower speed limit. All suggested improvements are investigated, and the highest priority schemes are taken forward as part of our capital programme. Visit our requesting traffic management and road safety page.


All schools are closed until further notice.

The only children that can attend school are:

  • vulnerable children,
  • children with education, health and care plans (EHCPs)
  • key workers’ children

All our schools and settings are providing either education at their own establishment or are working together with other schools or settings. Every school within the Local Authority therefore has provision for those that need it.

For further information, including: Easter holiday provision, free school meals, exams, education resources and health and welbeing, visit our education and support for children and young people page.

Special Educational Needs and Disabilities (SEND) support

Visit our SEND information for families page.

We also have a new support line and email address. You can contact us with your queries by email: or by phone 01454 866123 (staffed between 9am – 1pm Monday to Friday). 

Support for children and young people

Visit our education and support for children and young people page.

Waste and Sort It centres

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