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Online services such as apply, pay and report forms will not be available on Saturday, 6 March from 6am to 4pm

When you request technology enabled care, we will contact you to arrange a home visit so we can recommend the most suitable solution.

There is a range of equipment available for technology enabled care. You can read about some of the most common types of sensors and alarms below:

Individual alarms and pendant triggers

By pressing the button on a pendant worn around the neck or wrist, or the call button on a small unit, you will be put through to the monitoring centre.

Bed or chair occupancy sensor

A pad placed under the mattress or seat cushion which detects when you have left the bed or chair. The sensor can also be programmed to raise an alert if you have not returned to bed within a pre-set time.

Flood detector

Triggered by a blocked sink, bath or a tap left running accidentally.

Smoke detector

Works in the same way as a usual smoke detector by sounding an alarm to alert you if there is excessive smoke. The alarm also triggers an alert to the monitoring centre.

Carbon monoxide or natural gas detector

Raises an alert to the monitoring centre if unusually high levels of carbon monoxide or natural gas are detected.

Bogus caller button

Placed by the door with a two-way speech function, it enables help to be summoned if the user is worried by unwanted callers.

Fall detector

This sensor detects a sudden drop to the floor and after 15 seconds will activate an alert to the monitoring centre.

Temperature extreme sensor

Triggers an alert if the household temperature becomes unsafe.

Property exit sensor

Placed by a front or back door, this checks for people leaving a building at unusual times of the day or night. A delay can also be set, so that an alert is only raised if someone does not return within a set period. It can also detect if a main exit door has been left open.

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