His Royal Highness The Duke of Edinburgh

10 June 1921 to 9 April 2021

Read the statement made by the Chair of the Council

Due to essential maintenance our online forms, grants system and planning, building control and licensing applications will be unavailable Saturday 17 April between 11am and midday

We know how important it is to reassure your child and support their well-being. It is therefore really important to keep a regular dialogue with the school.

We are working with South Glos Parents and Carers (the local parent carer forum) and Supportive Parents (the local SENDIAS service) to provide essential information for families of children with Special Educational Needs and Disabilities (SEND).

Support for families

Check our schools, education and childcare page for advice on the support available to children and families.

Education, health and care plans (EHC plans)

Requests for statutory assessments and timescales

Schools, settings and colleges and the Education Health and Care Plan Co-ordination team are working as usual. You can read more about EHC plans and the assessment and timeline process on our SEND Local Offer.

Completing assessments

Our intention is that assessments will run in the usual manner, although the current situation may still present challenges. Educational Psychologists, health professionals and advisory services are working as near to normal as possible.

Although we may not always be able to offer face to face draft plan meetings, we will offer telephone conversations or virtual meetings with parents to discuss the content of plans.

We will keep in touch with parents with regular updates about the progress of their child’s assessment process.

Provision for children with EHC plans

Communication between school and home is crucial in planning and delivering support for children with EHCPs. Schools should deliver provision as set out in children and young people’s individual plans, working with parents to agree any adaptations as necessary.

In the current context we know that schools may sometimes have difficulty delivering the provision detailed in children’s education, health and care plan, either because of the limitation in staffing and accommodation but also when children are asked to isolate at home. In these circumstances it is important that any actions are recorded and agreement is reached on timescales and how agreed actions are monitored.

Remote learning

Schools have a duty to provide remote, high quality education where pupils, including those with EHC plans, must remain at home (including educational programmes or provision identified in their EHC plan). When this occurs schools will contact parents to discuss the arrangements and decisions will be planned, recorded and monitored by the school.

Where a ‘tiered’ scenario is in place, education settings will plan with parents how provision can be continued, even if this needs to be different for a period of time.

Any home learning will be differentiated so that it is accessible and schools will be really clear in communicating what they are doing to enable the young person to learn as usual.

Remote learning can present challenges and some children will find this difficult to engage. In these circumstances schools and parents can work together to consider what aspects of learning will best meet the child’s needs.

Where a child and young person has an EHCP the remote learning offer should be co-produced between the school and the parent an/carer.

South Glos Parents and Carers have produced a range of resources and links to help you.
There is also support for parents and useful resources on the Integra website.

Schools can also access support for individual pupils through the National Tutoring Programme and Academic mentors. It would be useful to discuss this with your child’s school.

EHC plan annual reviews

Annual reviews are now continuing as usual, although they may be held using virtual communication. For more information visit our Find information for adults, children and families website: Reviewing an education, health and care plan (EHCP). 

School places and education support

Who to contact about arrangements and support offered by the school

If you have questions about the arrangements and support offered by the school we would encourage you to contact the Headteacher or the SENCO at your child’s school.

Transport to school

If you receive assistance with school transport provided by the council, check our schools, education and childcare page.

Health and social care

Health and care services are continually reviewing arrangements with schools and families to maintain support and will do so whenever possible.

We are in regular contact with every school that works with South Gloucestershire children to support vulnerable families. Additional support has been coordinated, and there has been a joint approach by health, social care and education.

Free school meals and food vouchers

For information on free school meals and food vouchers, check our education and support for children and young people page.

Hospital passports

A hospital passport is a document to help children and young people with learning disabilities and other lifelong disabilities. The aim of the hospital passport is to provide doctors and nurses with information about your child during a hospital visit. 

You can complete a hospital passport for your child on the University Hospital Bristol website.

Going to hospital with Covid-19

If you need to take your child to hospital because they have coronavirus (Covid-19), complete and take with them the NHS Covid-19 Grab and Go form.

This should be used in conjunction with your hospital passport.

Read the NHS Covid-19 Grab and Go guidance notes for advice on filling in the form.

Health appointments

You will be contacted if your appointment has to be cancelled. If you are unwell or have been in contact with someone who has become unwell, do not attend without contacting your health professional first.

Community Children’s Health Partnership (CCHP)

Visit the Community Children’s Health Partnership website to check the details of service changes for a range of CCHP services, which include some services related to SEND.

A dedicated telephone advice and information service is available for families currently receiving care from Community Children’s Health Partnership (CCHP) teams. For the latest information check the Community Children’s Health Partnership website and their Covid-19 page.

Easy read information

Easy read coronavirus information

You can find helpful Covid-19 resources for families including easy read materials on the NHS University Hospitals Bristol website.

Useful contact information

For health information and advice about coronavirus, visit the NHS 111 website in the first instance.

Occupational Therapy and Physiotherapy advice service: 07917 393196

Speech and Language Therapy advice service:
North Bristol – 0300 124 5832
South Bristol – 0300 125 6279
East and Central Bristol – 0117 3408242
South Gloucestershire – 01454 862438

School Health Nursing and Health Visiting advice service:
North Bristol – 0300 1245816
South Bristol – 0300 1256277
East and Central Bristol – 0117 3408322

Autistic Spectrum Disorder Hub Team advice service: 0300 125 6207 or 0300 125 6206

Additional advice

If you need further advice from the council’s SEND team, you can email: SENDCovidEnquiry@southglos.gov.uk or phone 01454 866123 (staffed between 9am – 1pm Monday to Friday).

The SEND local offer is your source of information on help and support for families and children 0-25 with special educational needs and disabilities.

South Glos Parents and Carers are a supportive community of parents and carers who work to improve services and support for children, young people with additional needs and their families.

South Glos Parents and Carers have developed a virtual support service, where parents and carers can join an online support group, a relaxed and informal fortnightly evening meet-up to share challenges and celebrate successes with those who truly understand. One-to-one support is also available by arrangement via video call, phone call or email. Visit the South Glos Parents and Carers website for further information on the virtual online support available.

Supportive Parents, the local SENDIAS service, offer free, impartial and confidential information, advice and support to children and young people with special educational needs and disabilities (SEND) and their parents/carers.

For additional information and resources that could be useful to you and your family, visit the Contact: for families with disabled children website.

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