Report a planning breach
You can use this form to tell us about a development you think has breached planning control.Report a planning breach
We cannot investigate complaints which do not relate to breaches of planning control, for example neighbour disputes, land ownership, boundary disputes, or activities on the highway.
Information we need
We will need:
- your contact details as we cannot investigate anonymous complaints (we will keep these details confidential)
- as much information as possible about the possible breach (see below)
To protect your identity, when we investigate the possible breach of planning control, we will not visit your property unless you specifically request us to.
If you feel it is necessary for us to visit you to understand your complaint, you need to request this when reporting the complaint. You should provide the reasons for this and include your email address and telephone number.
The table below sets out the details we will need from you before we can investigate a complaint.
|Building operations that have been carried out without planning permission||
|Unauthorised change of use of a property||
|Non-compliance with conditions imposed by a planning permission||
|Displaying certain signs or advertisements without consent||
|Unauthorised works to listed buildings||
|Land that is in such poor condition that it adversely affects the amenity of the area||
What happens next
Once you have completed the online form:
- we will acknowledge your complaint within 3 working days
- we will provide a full response within 20 working days. If it is necessary to visit a site this will be done within 10 working days
- if we find that planning law has been breached but can be corrected we will ask the owner or occupier of the land to do so – for example, if a planning application has not been made we will ask for a formal application to be made which would still be subject to consultation with others
- if we require further information before a decision can be made, we will ask for this information to be provided within a reasonable period
- if enforcement action is necessary, we will issue a formal notice explaining what you must do (if no further action is needed, either because a minor or insignificant breach has occurred, or there is insufficient evidence to pursue the matter, we will let you know)
- where complaints are not resolved straight away we will keep you informed of the progress at key points during an investigation
Planning enforcement are currently dealing with a very high number of enquiries. As a result we are only able to contact customers at key points during an investigation, for example if we need further information, to issue formal action or that the investigation will be closed. We appreciate your patience during this time.