Many of you will be anxious about the coronavirus and the effect it might have on you or the person you care for.

General advice

You may care for someone who is elderly or has an underlying health condition.  GOV.UK has guidance for those who provide unpaid care to friends or family.

Request personal protective equipment (PPE)

You can apply for PPE for Covid-19 related requirements.

GOV.UK has guidance on PPE for unpaid carers.

Making contingency plans

We encourage carers to make contingency plans, in the event of you becoming unable to continue to care for someone if you have Covid-19.

If you have no support and you become unwell and unable to care, then call the number on your Carers Emergency Card. If you do not have a Carers Emergency Card visit the Carers Support Centre website to register now. There is no charge.

If you are unable to provide care and the person you care for needs support call 01454 868007 (for an adult) or 01454 868008 if you are caring for a disabled child under 18.

Carers UK have guidance on developing a contingency plan.

Support from providers and personal assistants

If you or a person you care have domiciliary care agencies (home care) coming in, they have all been trained in infection control and have contingency plans for if their staff are off ill.

If you or the person you care for has a direct payment and your personal assistant becomes ill or is self isolating, consider the contingency plans for who else may be able to support.

More information for people who receive direct payments is available on our direct payments and coronavirus page.

If you or the person you care for need support which is not personal care, such as shopping, posting letters, walking your dog or are isolated, visit our get help and support page to find details of your local volunteer group.

Hospital discharge

There are dedicated workers to support carers with issues around hospital discharge, either relating to the carer or cared for person.

Southmead Hospital: Sam Radford or Nicky Purchase

Tel: 07557 418 692 (Sam)

Tel: 07974 672 722 (Nicky)


Bristol Royal Infirmary: Tracey Lathrope or Judy Porter

Tel: 07557 441 613 (Tracey)

Tel: 07917 880375 (Judy)


Young carers

Check the GOV.UK guidance: Young carers and young adult carers: providing care during coronavirus.

If you have concerns about a young carer providing inappropriate or excessive care, contact the Access and Response Teams on 01454 866000.

The Carers Support Centre provide support to the young carers and the families that they work with. Contact the Carers Support Centre on 0117 958 9980.

Parent carers

South Glos Parents and Carers understand the demands on time and energy for those caring for children and young people with additional needs.

Parents and carers can join an online support group, a relaxed and informal fortnightly evening meet-up to share challenges and celebrate successes with those who truly understand. One-to-one support is also available by arrangement via video call, phone call or email. Visit the South Glos Parents and Carers website for further information on the virtual online support available.

Check the South Glos Parents and Carers Facebook page for details about their closed Facebook group.

Local support for carers

The Carers Support Centre website has information about Covid-19. They are are also supporting carers on the phone or via email, offering information and advice. If you have any concerns contact the Carers Support Centre on Carersline.

The Carers Support Centre also offer a befriending service for family carers in South Gloucestershire over the phone. You can read more about befriending and mentoring on their website.

There is further advice for carers on the Carers UK website.

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