Health advice

If you think you have coronavirus

Follow the latest NHS guidance if you, or anyone in your household has:

  • a high temperature
  • a new or continuous cough
  • loss or change to your sense of smell or taste

Do not go to a GP surgery, pharmacy, minor injury unit or hospital.

Use the 111 online coronavirus service to find out what to do.

NHS coronavirus advice

If someone in your household has or may have coronavirus

If you live with someone who has symptoms, you’ll need to stay at home for 14 days from the day the first person in the home started having symptoms.

NHS coronavirus self-isolation guidance

Staying safe if you are at high risk

For information on shielding, visit our people who are vulnerable page.

Testing and tracing for coronavirus

For information about testing to check if you have coronavirus, understanding your test result and what to do if you’re contacted by the NHS Test and Trace service, visit the testing and tracing for coronavirus page on the NHS website.

Looking after your wellbeing

Staying active at home

The “Move More” section of the One You South Gloucestershire website provides information on how to remain active at home.

One You South Gloucestershire – Move More 

The NHS have some easy equipment-free fitness routines which are great to do at home.

NHS at home workouts

Mental wellbeing

It’s natural to feel anxious during times of uncertainty. The “Stress Less” section of the One You South Gloucestershire website provides guidance, advice and tips on how to maintain your mental wellbeing during this difficult time.

We also have a dedicated Mind You website with useful information for supporting children and young people who may also be struggling with the uncertainty and impact of Covid-19. Our Education and support for children and young people page has further signposting information including Community Children’s Health Partnership services and support for families through the council’s Access and Response Team.

If you would prefer to speak to someone to find out what support is available, call Southern Brooks Community Partnership on 0333 577 4666. Open: 11am to 7pm Monday to Friday, 12pm to 6pm Saturday and Sunday, email:

You can also contact Avon & Wiltshire Mental Health Partnership. Phone the 24-hour AWP NHS helpline: 0300 3031320.

Our Frontline is a new service formed by Samaritans, Mind, Shout and Hospice UK, supported by The Royal Foundation, providing round the clock support to all of those going to work as part of the national response to the coronavirus. From supermarket staff to delivery drivers, social workers to police officers, Our Frontline provides mental health and bereavement support and tailored online resources.

Domestic violence and abuse

Domestic and sexual, abuse and violence is not acceptable. If you or someone you know is a victim, report it and get help. Our domestic violence and abuse page provides information on the support available and how to report an incident of domestic violence.

Healthwatch South Gloucestershire

For health information, community support or just a chat in this difficult time, a local charity Healthwatch South Gloucestershire are happy to help. You can contact them via phone on 07944 373235 between 9:00 – 15:00 Monday to Friday, follow them on twitter  or facebook.

Age UK

Age UK have published a Coronavirus: short information guide on their website, which includes the symptoms of coronavirus, how you can reduce the risk of catching the virus and spreading it to others, and how you can continue to look after yourself and others.

Support for children and young people

Visit our education and support for children and young people page.

Local Outbreak Management Plan

Our Local Outbreak Management Plan aims to provide a clear plan on how we will work with the new national NHS test and trace service. It demonstrates that we have the necessary capacity and capability to provide a fully coordinated approach to contain and manage local outbreaks of COVID-19 in South Gloucestershire.

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