Children’s Centres

Our Children’s Centres are all closed at the moment, but the Families Plus Team 0-5 are continuing to work from home. The council and local early year help providers have been sharing information and advice for parents with children under the age of 5 via their new Facebook page. Visit the page for a wealth of guidance and support for families including useful resources.

Early years settings

Many of South Gloucestershire’s Early Years settings remained open during the lockdown to provide places for children of key workers, vulnerable children and those with an EHCP.

From 1 June all nursery, pre-school and childminders have been asked by the government to re-open and a significant majority have done so whilst others are planning to re-open in the next weeks. All settings will be different. Staff have worked very hard to make sure careful plans, procedures and risk assessments are in place to offer a safe and fun time for the children whilst still closely observing social distancing and hygiene levels.

Your child’s setting will have been in contact with you to discuss whether your child can return yet. Not all children are able to do so due to the strict measures that must be in place to reduce numbers and create and maintain the bubbles. If your child is not yet able to return the setting can provide you with lots of fun home learning resources which have been developed by the South Glos Early Years’ Service.

Contact your child’s setting to check on their latest developments and plans.


Returning to school in September

The government has published its guidance for the full-time reopening of schools to all pupils, in all year groups in the autumn term. Check the GOV.UK Guidance for full opening: schools.

We have updated our re-opening guidance for schools, to supplement that from the government for the return of all year groups in September. Watch our short video message for all families of children and young people who go to school in South Gloucestershire. The video covers the plans that are in place to help you feel confident about your child’s return to school. For full details of return to school plans and the practical measures in place, you can read more on our returning to school in September page.

Vulnerable children and key workers’ children

We have been working with all our education providers to offer an effective local response to meeting the government’s expectations on maintaining access to education for vulnerable children, children with education, health and care plans (EHCPs) and also key workers’ children. Every school within the local authority therefore has provision for those that need it most.

Free school meals

We are continuing to liaise with our schools in ensuring that those pupils entitled to free school meals are accessing this. Schools are operating in a range of ways at a local level and approaches taken to this include: access to the national voucher system, sandwiches and meals available for collection at a local hub alongside parents being provided with vouchers at a local level.  As schools return to a wider reopening, the type of offer might change.

Contact your school to find out how they are arranging school meals.

Transport to school

If you are receiving assistance with the cost of home to school transport provided by the council and have any issues or concerns about your current travel arrangements for your child, email our Integrated Transport team at

Changes to school admissions

Find out about changes to the admissions process during the coronavirus (COVID-19) emergency.

GCSE and A level exams

The government announced that both GCSE and A level examinations were to be cancelled in the Summer Term 2020.

To find out more about GCSE and A level results you can read the following news articles:

South Gloucestershire celebrates GCSE results
South Gloucestershire celebrates achievements of A-level students

We will also want to recognise and share in the success of our students who will be receiving their BTEC results and are hoping that these will be awarded shortly, we appreciate that this remains an anxious wait for some who have yet to receive their results.

Supporting schools

In terms of our own role in supporting schools, our Education, Learning and Skills team are seeing their role in supportive communications as vital. Schools are receiving a regular Education Newsletter that provides the most up to date guidance, shares information about effective resources and provides a one stop shop for all education matters in relation to Covid-19. We also provide regular email updates and further guidance materials as appropriate. Our most recent support has been in developing detailed guidance to support the re-opening of schools alongside a detailed transition document to support children transferring from Primary to Secondary school. Feedback from school leaders has been really positive.

Education resources

Integra Schools and South Gloucestershire Council have launched a new home learning online resource to support parents, carers and teachers.

This resource brings together a range of free and easy to access online activities and learning for children of all ages, and is clearly grouped into subjects and topics, such as English and Maths.

The online resource all provides links to support the pupil health and wellbeing, which is really important at this time.

This will be an ongoing resource that will be continually updated.

Mental health and wellbeing

It’s natural to feel anxious during times of uncertainty. Thinking about your child’s mental health and helping them to develop their ability to cope is one of the most important things you can do.

Visit our Mind You website and our young people and mental health page for further information.

How to talk to children about the coronavirus

As the coronavirus situation develops it is understandable that children are likely to be asking lots of questions. Sometimes it can be difficult to know how to approach discussions in an honest and age appropriate way.

The links below include tips and further information, on how to talk to children about the coronavirus.

Young Minds
Anna Freud

Community Children’s Health Partnership (CCHP)

Visit the Community Children’s Health Partnership website to check the details of service changes for a range of CCHP services.

A dedicated telephone advice and information service is available for families currently receiving care from Community Children’s Health Partnership (CCHP) teams. For the latest information check the Community Children’s Health Partnership website and their Covid-19 page.

Support for families

If you have children under 18, you may well be finding that the restrictions around Covid-19 are making day-to-day life for your family more difficult at times. If you have any questions or concerns, there is a lot of helpful information on the Find information for adults, children and families website.

We are adapting the way we are working to ensure that the most vulnerable children are getting the help they need. Some families may feel they are really struggling and reaching their ‘tipping point’, this could include experiencing more arguments between family members who have less opportunity to find time or space to themselves. If the Covid-19 measures have affected family income, this is also likely to add to the pressure.

If you feel like this and you have not been able to find the support you need through the website or other routes, you can contact us, email or call 01454 866000.

We may find that you can be supported by one of our partner agencies, but we may also decide with you that you would benefit from a conversation with one of our team to help you work out some effective solutions for your family.


If you have a safeguarding concern call us on 01454 866000. More information about safeguarding is available on the South Gloucestershire Children Partnership website. Our teams will be busy and we will need to prioritise help to the most vulnerable during this period.


Testing for coronavirus (COVID-19) is now available for all residents in England, including those aged under 5. If you have symptoms you can book a test through the NHS website.

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