The impact of the COVID-19 outbreak will be felt for a considerable period of time and while guidance from Government and health authorities will be updated as the situation changes, there will be an ongoing need to support the most vulnerable in our communities.

Those in particular need will include older residents who are required to self-isolate, particularly if they are people who normally experience isolation, as well as those who would normally receive support services which may be disrupted or unavailable for periods of time.

Since the outbreak began, an impressive range of formal and informal community-based groupings have swung into action to support others in their communities. These have been on a street, neighbourhood and village scale; organised by existing organisations and spontaneously through social media and by door-knocking.

How to help safely

The government have issued advice on how to help safely.

Community information pack

This pack is to support you and your community during the period of disruption that COVID-19 will cause. It includes resources that you may find helpful, lists of key contacts and information, which we hope you can share with your community to support each other as much as possible during this time.

Download the COVID-19 Community Aid information pack

We are not seeking to override or coordinate these voluntary community groups. We cannot at this time regulate them or assure safeguarding standards, but we have included some information for groups to help keep volunteers and those they are helping feel safe.


We want to support connecting the individuals who would like to help those in need, by promoting the groups and arrangements being put in place. We would be grateful if you can let us know about the groups already set up in your area, as well as those that are being established, so that we can provide a directory of the help available.

You can submit details of groups using the form below.

Submit details of your group

We will do our best to make sure all our communities are able to support and be supported by each other. As we receive details of groups we will add them to our directory.

To find out what support is available in your area, visit our Community Aid South Glos directory

For further information, please see the Together for Good – Mutual Aid COVID-19 directory detailing Mutual Aid groups available in South Gloucestershire and the rest of the UK.


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