The Department of Health and Social Care (DHSC) is now providing the following services and providers with free PPE through a national portal. The PPE will be delivered to home or workplace address.

GOV.UK have more guidance on using the portal to order PPE.

Who can use the portal

The following services and providers can use the portal:

  • adult social care sector services (including Extra Care, day services, supported living, care homes and domiciliary care providers)
  • extra resident unpaid carers
  • personal assistants (including personal assistant employers)
  • domestic violence refuges
  • rough sleeping services

This is as well as the following current services:

  • GPs
  • residential social care providers that are CQC registered
  • domiciliary social care providers that are CQC registered
  • pharmacies
  • dentists
  • orthodontists
  • optometrists
  • children’s care homes and secure homes
  • children’s residential special schools
  • community drug and alcohol services

Primary and secondary (including private) schools, further education and early years providers will be informed as to any routes open for PPE later in April 2022.

Before you use the portal

This is for Covid-19 related PPE requirements only. We advise that you read the relevant guidance documents below on using PPE before you apply.

You should be aware that checks will be made to applications to prevent fraudulent claims.

If you have any problems using the portal, you can call 0800 876 6802 between 7am and 7pm, 7 days a week.

For urgent or emergency stock due to a delay in national delivery, you can email or call 01454 864139 until 31 May 2022.

Guidance on using PPE

You can find information and advice on how and when to use PPE correctly on GOV.UK. Guidance includes:

General guidance

Domiciliary care

Education and childcare during coronavirus

Health and social care workers working in the community

You can also watch the following NHS YouTube video which explains how to put on and remove PPE.

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